Frequently Asked Questions
Find answers to the most frequently asked questions about GoSkins and the services we provide.
Select Your Game: : Explore our collection, pick your favorite items, add them to your cart, and head to checkout
Claim Your Items: Simply follow the instructions: Simply follow the instructions: enter your username and add to friends GoSkins Bot.
Enjoy Your Items: Join GoSkins Bot's server, accept the trade request, and start enjoying your awesome new items right away!
Open your order details and click Claim Items Then, provide your Roblox username, add the GoSkins Bot as a friend, and join the lobby to transfer the items to your inventory.
The process is very intuitive and includes a comprehensive tutorial to guide you through each step.
Speed is our priority! Our delivery bots are available 24/7 to ensure your order is fulfilled as quickly as possible. In fact, 96% of our customers receive their items within minutes of purchase.
If you experience any issues, our 24/7 live chat support is always here to help!
To help resolve the issue quickly, please create a new support ticket and provide us: The username used for your purchase on GoSkins, the email linked to your GoSkins account or order and a short explanation of the problem you're encountering during the claim process.
With these details, we'll be able to better identify the issue and assist you in finding a solution.
We're dedicated to resolving your issue promptly and ensuring a seamless experience with GoSkins.
This happens because you're browsing different Roblox mini-games and adding items without completing the checkout. You have to complete your purchase for Roblox games individually.
Yes, GoSkins has successfully fulfilled hundreds of thousands of orders, establishing itself as a trusted platform for Roblox gamers around the world. Our dedication to reliable service is evident in the satisfaction of our loyal customers.
We utilize Stripe for secure payments, ensuring top-tier protection for all transactions. Using Shopify Plus, we offer enhanced security and peace of mind for your online shopping experience.
Your satisfaction is our top priority. We provide Roblox items at the lowest prices, with instant delivery.
Shop with confidence at GoSkins!
If you ordered as a guest, you can check your order status by selecting Order Tracking from the main menu. Just enter your order number from the purchase confirmation email, and you'll see your order status shortly.
If you have a GoSkins account, simply access the Purchase History tab from the top right menu and click on the desired order to see its status.
GoSkins provides multiple payment options for your convenience. You can complete your purchase using credit or debit cards (Visa, MasterCard, American Express), PayPal for secure online payments, popular digital wallets, or direct bank transfers available in select regions.
A bundle includes multiple items sold at a special discounted price. We often recommend that users buy bundles to save money and enjoy a greater variety of items.
Need further assistance?
Ask GoSkins Agents any question you have
