Refund Policy

Last updated: 8 Oct 2024

At GoSkins, we are committed to customer satisfaction and stand firmly behind the quality of our products. This refund policy outlines a fair and transparent process for refunds to ensure clarity and trust for all our customers. Please read the following terms carefully:

You have 24 hours from the time of your purchase to request a refund. Requests made after this period are not eligible for a refund.

Refunds are only available for unclaimed products within our automated delivery system. Once a product has been claimed, it is no longer eligible for a refund.

Refund requests are processed within 3-7 business days. Please note that it may take additional time for the refund to reflect on your credit card or bank statement, depending on your financial institution.

This refund policy applies only to initial purchases. Subsequent purchases, including upgrades or add-ons, are not eligible for refunds.

We reserve the right to refuse a refund if there is evidence or suspicion of policy abuse.

By agreeing to this policy, you confirm that you are the authorized cardholder or have permission from the cardholder to make this purchase. You also waive the right to dispute the transaction after agreeing to our terms.

If you do not receive your items within 24 hours of purchase, you may request a refund within 3 days following the purchase date.

To be eligible for a refund, you must have attempted to use our automated delivery system at least twice. A link to the delivery system is provided via email after purchase.

To initiate a refund, please contact us at support@goskins.store with your order details and the reason for the refund request.

Due to the automated nature of our delivery system, items that have been claimed are not eligible for refund or exchange.

For any questions or concerns regarding our refund policy, please contact our customer service team at support@goskins.store. We appreciate your understanding and are here to assist you with any issues.